Hard reset your HP Laptop

  1. Fully shut down your laptop (unplug from dock if you have one)
  2. Remove any external devices such as a wireless mouse/keyboard, USB storage device, etc...
  3. Hold the power button for 45 seconds and then let go of the power button
  4. Push the power button once to boot up your laptop
  5. Log into your laptop (you can re-dock your laptop after signing into the laptop)